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Terms of Service

Last Updated: October 30, 2024

1. Introduction

Welcome to VacayRep, operated by Hayes Advisory LLC (hereinafter referred to as "VacayRep," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of VacayRep's website, applications, and services for vacation rental negotiations.

2. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

3. Definitions

  • "Service" refers to the vacation rental negotiation platform operated by VacayRep

  • "User" refers to any individual or entity that accesses or uses the Service

  • "Property Owner" refers to individuals or entities offering properties for rent

  • "Renter" refers to individuals or entities seeking to rent properties

  • "Negotiation" refers to the process of arranging rental terms between Property Owners and Renters

4. Service Description

VacayRep provides an online platform that facilitates negotiations between Property Owners and Renters for vacation rental properties. We do not own, manage, or control any properties listed through our Service.

5. User Registration

5.1. Users must provide contact information to access certain features of the Service. 5.2. Users must provide accurate, current, and complete information during registration. 5.3. Users are responsible for maintaining the confidentiality of their account credentials. 5.4. Users must be at least 18 years old to create an account.

6. User Conduct

Users agree not to:

  • Violate any applicable laws or regulations

  • Impersonate any person or entity

  • Submit false or misleading information

  • Interfere with the proper operation of the Service

  • Attempt to gain unauthorized access to the Service

  • Use the Service for any illegal or unauthorized purpose

7. Fees and Payments

7.1. VacayRep charges service fees for successful and accepted negotiations. 7.2. All fees are clearly displayed before users commit to a transaction. 7.3. Fees are billed separately from booking and are non-refundable unless otherwise specified. 7.4. Users are responsible for all applicable taxes.

8. Negotiation Process

8.1. VacayRep facilitates negotiations but is not a party to any rental agreement. 8.2. Users acknowledge that VacayRep does not guarantee successful negotiations. 8.3. All final agreements are between Property Owners and Renters.  8.4 Renters are bound by agreements with Property Owners and must follow applicable cancellation policies, rules, etc

9. Cancellation Policy

9.1. Cancellation policies are set by Property Owners. 9.2. VacayRep's service fees may still apply to canceled bookings. 9.3. Users must review and accept property-specific cancellation policies.

10. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Intellectual Property

11.1. All content on the Service is owned by or licensed to VacayRep. 11.2. Users may not copy, modify, or distribute our content without permission.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

13. Limitation of Liability

13.1. VacayRep shall not be liable for any indirect, incidental, special, or consequential damages. 13.2. Our total liability shall not exceed the amount paid by you for the Service.

14. Indemnification

Users agree to indemnify and hold harmless VacayRep from any claims arising from their use of the Service.

15. Dispute Resolution

15.1. Any disputes shall be resolved in accordance with the laws of the State of Texas. 15.2. Users agree to submit to the exclusive jurisdiction of courts in Texas. 15.3. Users waive any objections to venue in Texas courts.

16. Modification of Terms

16.1. VacayRep reserves the right to modify these Terms at any time. 16.2. Users will be notified of significant changes. 16.3. Continued use of the Service constitutes acceptance of modified Terms.

17. Termination

17.1. VacayRep may terminate or suspend access to the Service at any time. 17.2. Users may terminate their account at any time. 17.3. Termination does not affect accrued rights or obligations.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect.

19. Contact Information

Hayes Advisory LLC DBA VacayRep 1125 Leona St. Austin, Texas, United States Email: deals@vacayrep.com

20. Entire Agreement

These Terms constitute the entire agreement between users and VacayRep regarding the Service.

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